This Privacy Policy explains what personal information tamasaph collects from players in the Philippines, how we use it, and what rights you have over your own data. We are committed to keeping your information secure and transparent.
Last updated: June 2025. By using tamasaph, you agree to the data practices described in this policy.
When you register with tamasaph, we collect your full name, date of birth, email address, and contact number. This information is required to create and verify your account in line with Philippine gaming regulations. We also collect a government-issued ID reference to confirm your identity and ensure you meet the minimum age requirement of 21 years. Your login credentials are stored in encrypted form and are never shared with third parties for marketing purposes. Keeping this information accurate helps us process your transactions smoothly and contact you when needed.
We record details of all deposits, withdrawals, and wagers made through your account, including amounts in Philippine pesos (PHP), timestamps, and payment method references. This data is necessary for processing your transactions accurately and for resolving any disputes that may arise. Transaction records are also retained to comply with anti-money laundering obligations under Philippine law. We do not store full payment card numbers or sensitive banking credentials on our servers. All financial data is handled using industry-standard encryption protocols to protect it from unauthorised access.
When you access tamasaph on your mobile device or browser, we automatically collect technical information such as your IP address, device type, operating system, and session duration. This data helps us optimise the platform for Filipino players across different devices and connection types. Weuse this information solely for platform performance monitoring, fraud prevention, and improving the overall user experience. Usage data is not sold to advertisers or shared with unrelated third parties. You can review our cookie practices by contacting our support team using the details in the footer of this page.
If you contact our support team, we retain records of those communications including the content of your messages and any attachments you provide. These records help us resolve your issue accurately and track the history of any ongoing matter. Support data is accessible only to authorised tamasaph staff who need it to assist you. We do not use support communications for marketing profiling. Records are kept for a reasonable period consistent with our legal obligations under Philippine data privacy law, after which they are securely deleted.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), Filipino players have the following rights regarding their personal data held by tamasaph.
You have the right to request a copy of the personal data tamasaph holds about you at any time. If any of that information is inaccurate or incomplete, you may request that we correct it promptly. To make an access or correction request, contact our support team using the email address listed in the footer of this page. We will respond to verified requests within a reasonable timeframe in accordance with applicable Philippine regulations. Keeping your account details up to date also helps ensure uninterrupted access to your account and faster transaction processing.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. We are required by Philippine law to retain certain records — such as transaction histories and identity verification documents — for a minimum period even after account closure. Where deletion is not possible due to legal requirements, we will inform you of the reason and the expected retention period. You also have the right to object to specific uses of your data, such as direct marketing communications. To exercise any of these rights, please reach out to our support team directly.
tamasaph uses technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data storage, secure transmission protocols, and access controls that limit who within our organisation can view sensitive information. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the National Privacy Commission of the Philippines in accordance with the timelines required by law. We regularly review and update our security practices to address emerging threats. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take prompt action.
If you have any questions about how tamasaph handles your personal data, our FAQ page covers the most common concerns. You can also create an account or log in to review and update your personal information at any time.